Terms & Conditions

When you use the Prime Web Site, you are automatically agreeing that both your access to the Prime Web Site and your use of it are:

  • Subject to the terms and conditions in this legal notice, which may change at any time without notice.
  • Subject to all applicable laws, rules and regulations.
  • Undertaken at your own risk.
  • Subject to the Prime Inc. online Privacy Policy.


Please refer to this page frequently to review our current terms and conditions of use.

Errors & Inaccuracies

Our goal is to provide complete, accurate, up-to- date information on the Prime Web Site. However, it is not possible to ensure that any web site is completely free of human or technological errors. This web site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions — including after an order has been submitted — and to change or update information at any time without prior notice.

Disclaimer of Liability

We make no representations or warranties of any kind, whether express or implied, with respect to this web site, its content, or the information available on or through it; they are provided “as is,” with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this web site or any other web site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

No Confidentiality

Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this web site. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you.

Applicable Law

By visiting this web site, you agree that the laws of the state of Missouri, without regard to principles of conflict of laws, will govern these Terms and Conditions of Use and any dispute of any sort that might arise between you and us or any of our affiliated entities.


Any dispute relating in any way to your visit to the Prime Web Site or to products purchased here shall be submitted to confidential arbitration in Springfield, Missouri. However, if you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court located in Springfield, Missouri. You consent to exclusive jurisdiction and venue in such courts. Any arbitration under this agreement shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration with respect to this web site or to products purchased here shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise.

Prime Inc. Refund/Return Policy

Returns should be made within sixty (60) days of purchase and be accompanied by the purchase invoice. Returns will be on an inspection basis. Sorry, no COD returns will be accepted.

Send merchandise to:

Prime Inc. Company
Store/Customer Returns
2740 N. Mayfair
Springfield, MO 65803